Last Updated: April 10th, 2025
1. BOOKING & PAYMENT
1.1 All bookings shall be considered provisional until the required deposit has been received and the booking has been confirmed in writing by Villas Are Us Ltd.
1.2 A non-refundable deposit of [25–50%] of the total rental amount is required at the time of booking, unless otherwise stated or agreed in writing.
1.3 The balance of the rental fee shall be payable no later than thirty (30) days prior to the commencement of the rental period. Failure to remit payment by the due date may result in cancellation of the booking at the sole discretion of Villas Are Us Ltd.
1.4 All prices are quoted in USD or TTD and are inclusive of applicable taxes, unless otherwise indicated.
2. SECURITY DEPOSIT
2.1 A refundable security deposit may be required prior to arrival, in an amount specified by Villas Are Us Ltd or villa owner.
2.2 The deposit shall be returned within seven (7) business days following the end of the rental period, less any deductions for damages, missing items, or excessive cleaning, as assessed by Villas Are Us Ltd.
3. CANCELLATION & REFUND POLICY
3.1 Cancellations made more than thirty (30) days prior to arrival shall be eligible for a refund of monies paid, less a processing fee as determined by Villas Are Us Ltd.
3.2 Cancellations made less than thirty (30) days prior to the scheduled arrival date shall be non-refundable, unless the property is rebooked for the same dates and rate.
3.3 No refunds shall be provided for late arrivals, early departures, or no-shows.
3.4 Villas Are Us Ltd strongly recommends that Guests obtain comprehensive travel insurance, including coverage for cancellations, delays, and medical emergencies.
4. USE OF PROPERTY
4.1 The rental property shall be occupied solely by the persons listed on the booking confirmation and for residential purposes only.
4.2 Parties, events, commercial use, or gatherings beyond the stated occupancy are strictly prohibited without prior written consent from Villas Are Us Ltd.
4.3 The Guest agrees to maintain the property in good condition and comply with any and all house rules or local regulations communicated by Villas Are Us Ltd. or its representatives.
5. CHECK-IN & CHECK-OUT
5.1 Check-in time shall be 3:00 PM on the day of arrival, and check-out time shall be 11:00 AM on the day of departure, unless otherwise agreed in writing.
5.2 Early check-in and late check-out requests shall be subject to availability and may incur additional fees.
6. LIABILITY & INDEMNITY
6.1 Villas Are Us Ltd, its directors, agents, and employees shall not be liable for any injury, loss, damage, or inconvenience suffered by the Guest or their invitees during the rental period.
6.2 The Guest shall indemnify and hold harmless Villas Are Us Ltd and villa owner against any claims, demands, or legal actions arising from the Guest’s use of the property, including but not limited to damages, personal injury, or breach of contract.
7. FORCE MAJEURE
7.1 Villas Are Us Ltd shall not be held liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, utility outages, or governmental restrictions.
8. SUBSTITUTION & ALTERATION
8.1 In the unlikely event that the booked property becomes unavailable for any reason, Villas Are Us Ltd reserves the right to offer an alternative property of similar standard. If no suitable alternative is available, a full refund shall be issued.
9. GOVERNING LAW & JURISDICTION
9.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Trinidad and Tobago.
9.2 Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Trinidad and Tobago.
10. AMENDMENTS
10.1 Villas Are Us Ltd reserves the right to amend or update these Terms and Conditions at any time. The most current version shall be posted on Villas Are Us Ltd website and shall supersede any prior versions.
CONTACT INFORMATION
For any questions or further clarification about these Terms & Conditions, please contact us at:
TERMS & CONDITIONS
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Villas Are Us Ltd website or booking a villa rental through our platform. By accessing or using our services, you agree to be bound by these Terms.
